Accounts Receivable Automation
Tooth Teller’s Accounts Receivable (A/R) Automation is a solution that puts collections on autopilot. It allows practices to quickly analyze outstanding accounts, build targeted patient lists, send personalized reminders, collect payments virtually, and use automated workflows to manage follow-ups so your team can focus on patients instead of payments.
Why Practices Love
A/R Automation
- Automatically send timely and friendly reminders through email or text, improving patient response rates and overall collection.
- Conveniently target the exact patients you want to reach out with a rule-based engine handling the job for you.
- Boost your team’s productivity by saving time and reusing campaign templates reducing repetitive manual work.
- View total A/R balances aggregated by DoS, by Patient, and even by Payors—all in one clean, organized screen.
Core Features
- Rule-Based Target List
Create patient target lists based on outstanding A/R balances, A/R days outstanding, and even providers. Easily identify patients with balances based on the rules you define.
- Custom Campaigns for Improved Collections
Send scheduled SMS or Email reminders with direct payment links by creating custom campaigns for patients with outstanding balances.
- Campaign Performance Tracking
Track campaign performance anytime to see what was targeted and how much is recovered.
Additional Features
- Dynamic Communication Templates
Create and re-use dynamic email and SMS communication templates that automatically populate patient details and balance info, ensuring every message feels personalized while saving you time.
- Promotional Discounts for Patients
Offer promotional discounts to encourage patients to settle their dues. Whether you want to provide a discount by percentage or amount it’s all possible with Tooth Teller.
Frequently Asked Questions
Can I customize reminder intervals?
Yes. You can fully customize when reminders are sent—weekly or monthly. You can also decide whether the reminders should be sent through only emails, only SMS or both.
Do I need to specify the email id or phone number to be used for each patient?
No. Tooth Teller automatically picks necessary patient information from the PMS to send payment communications, ensuring you don’t have to fill in patient details manually.
Can I customize the messages patient receive?
Yes! All communication templates are customizable. Easily create and save templates and use them for multiple campaigns to match your practice’s communication policies.
What if a patient's A/R balance is too high to be paid in a single payment?
No worries! With the A/R automation solution, you can even create Payment Plans directly for those patient who need more flexibility and time to make payments.